FICTION APPAREL
Privacy Policy

At Fiction Apparel, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order details (items purchased, order history)
• We do not collect payment card details directly — all payments are processed through secure third-party payment providers.

2. How We Use Your Information

We use your personal information only for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and delivery updates
• Responding to customer service inquiries
• Improving our products and services

We do not sell, rent, or share your personal information with third-party marketers or advertisers.

3. International Orders

Fiction Apparel ships both within Pakistan and internationally. If you are ordering from outside Pakistan, please be aware that your personal data may be transferred to and processed in Pakistan in order to fulfill your order. By placing an order, you consent to this transfer.

We take appropriate steps to ensure your data is handled securely, regardless of where it is processed.

4. Data Security

We take the security of your personal information seriously. Your data is stored securely and access is restricted to authorized personnel only. We implement industry-standard practices to protect your information from unauthorized access, disclosure, or loss.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate data
• Request deletion of your data
• Option out of any non-essential communications

To exercise any of these rights, please contact us at the details below.

6. Cookies

Our website may use basic cookies to improve your browsing experience (such as remembering items in your cart). We do not use cookies for advertising or third-party tracking purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us:

Fiction Apparel

Email: hello@fictionapparel.com
Instagram: @ficxionapparel
Pakistan

Thank you for trusting Fiction Apparel.